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How do you remain relevant for the organization as an IT department?

How do you remain relevant as an IT employee in the current digital age?

IT departments currently wrestle with their relevance. Employees have their own habits in this digital age, where everyone uses their own (social) tools and applications. IT departments find it difficult to remain distinctive when offering business applications; they are continuously occupied trying to ‘sell’ these applications to the organization. People cannot be forced to use specific tools; nowadays they have to be seduced to usage of it. Furthermore, IT departments receive less budget from the management team, because they also see that every department selects its own applications.

According to traditional ideas IT departments provide employees with support and technical tools with which they can communicate and work. No account is taken of the fact that almost 60 percent of the business has its own budget, independent of IT, to purchase collaboration technologies. Selecting, purchasing, implementing and monitoring applications no longer falls under the responsibility of the IT department.

What is even more interesting is that employees use various tools they purchase themselves via the cloud. This phenomenon is also known as ‘Shadow IT’. This means that the business itself purchases its IT, without the IT department having knowledge of this. These are unfortunate developments that sometimes also lead to information security risks. How do you respond to this as an IT manager?

Create more budget for your IT department

In view of the fact that the business searches for its own applications to a far greater extent, it makes sense as an IT department to work hand in hand with the business to jointly understand the challenges thebusiness faces.Based on this ,an IT solutions can be offered that are in line with the requirements from the departments. In this way the IT department retains its relevance for the business and the chosen solutions fit in with the policy of the IT department, for example, in the area of information security. The IT department, in close collaboration with the business, can offer solutions that meet the challenges the business is facing.

The power of collaboration tools for organizations

Would you like to gain more insight into the power of collaboration tools for organizations? Download the e-book ‘The power of collaboration tools for organizations’ by completing the attached form.

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